Refunds
Most of StyleKit is free and open source. This policy covers the paid digital products we may offer (such as template packs), voluntary support payments, and any future subscription plans.
If a paid digital product does not work as described, or you are unable to access what you purchased, contact us within 14 days of the purchase and we will make it right — with a fix, a replacement, or a full refund. Because digital files cannot be returned, we may decline refund requests that show signs of abuse, such as repeated purchases and refunds of the same item after the content has been downloaded.
When you buy a downloadable product, you get access to the full content immediately. By completing the purchase you consent to immediate delivery and acknowledge that, where local consumer law allows it, the standard withdrawal period for distance sales may no longer apply once delivery has begun. This never limits the 14-day quality guarantee above or any rights that your local law makes mandatory.
If we offer subscription plans, you can cancel at any time and keep access until the end of the paid period. We do not charge again after cancellation. Partial-period refunds are not provided unless required by law, except when a billing error on our side caused the charge.
Voluntary support payments and tips are gifts that help cover servers, domains, and maintenance. They do not purchase a product or service and are non-refundable, except where a duplicate payment or a processing error occurred.
Paid orders may be processed by a merchant-of-record partner (such as Paddle), which acts as the seller of record for the transaction. In that case refunds are issued through the partner's checkout and support flow, and their buyer terms apply alongside this policy. We will always help you route a request to the right place.
Reach out through the contact page with your order reference and a short description of the problem. We aim to respond within 3 business days, and approved refunds are returned to the original payment method.